SHIPPING POLICY

Thank you for shopping with Alake Clothing Store! Below is our Shipping Policy, which outlines the details of processing, shipping, and delivery of your order.

1. Order Processing Time

  • Orders are processed within [number of business days, e.g., 1-3 business days], excluding weekends and holidays.
  • Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping: [estimated delivery time, e.g., 5-7 business days], [shipping cost or "free for orders over $X"]
  • Express Shipping: [estimated delivery time, e.g., 2-3 business days], [shipping cost]
  • International Shipping: Available to select countries with estimated delivery times varying by location. Shipping rates will be calculated at checkout.

Delivery times are estimated and not guaranteed, as delays may occur due to external factors (e.g., carrier delays, customs, and weather).

3. Shipping Destinations

We currently ship to:

  • Domestic: All locations within [Country, e.g., the United States].
  • International: Selected countries (listed at checkout). If your location is unavailable, please contact us at [support@alakeclothing.com].

4. Order Tracking

Once your order has shipped, a tracking number will be sent to your email. You can use this number to track your package through the carrier’s website.

5. Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, and taxes imposed by your country’s customs department. These charges are the customer’s responsibility. Please check with your local customs office for further information.

6. Shipping Issues

  • Lost or Stolen Packages: Alake Clothing Store is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please contact the carrier directly for assistance.
  • Incorrect Address: If an incorrect or incomplete address is provided, we cannot guarantee delivery. Please verify your address at checkout, and contact us immediately if you notice an error.
  • Delayed Deliveries: We are not responsible for delays caused by external factors beyond our control. However, if you experience a significant delay, please reach out to us, and we will assist in resolving the issue with the carrier.