PRIVACY POLICY

At Alake Clothing Store, we are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding this data when you use our website and services.

1. Information We Collect

We may collect various types of personal information when you interact with our Site, including:

  • Personal Identification Information: Your name, email address, billing address, shipping address, phone number, and payment information.
  • Account Information: If you create an account, we may collect your username, password, and order history.
  • Device and Usage Information: Information about your device (IP address, browser type, operating system) and how you interact with our Site (pages viewed, clicks, time spent, etc.).
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, confirm, and deliver your orders, as well as to notify you about your order status.
  • Customer Service: To respond to your inquiries, handle complaints, and provide support.
  • Personalization: To provide you with customized product recommendations, promotions, and content based on your interests.
  • Marketing and Promotional Communications: To send you emails about new products, offers, and other news (you may opt out at any time).
  • Site Improvement: To analyze website usage and improve our products, services, and website functionality.
  • Security: To protect our Site and customers from fraud, abuse, and unauthorized access.

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party companies we use to support our business, including payment processors, shipping providers, and marketing partners.
  • Compliance and Legal Obligations: In response to legal requests, such as court orders or government regulations, or to exercise our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Access and Correction: You can request to access and correct any personal information we hold about you.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if needed to complete a transaction).
  • Opt-Out: You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You may have the right to request that we transfer your data to a third party in a structured, commonly used, and machine-readable format.

To exercise your privacy rights, please contact us at [support@alakeclothing.com].

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as required to comply with legal obligations, or as permitted by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and personalize content. You can set your browser to refuse cookies, but some parts of our Site may not function properly as a result.

8. Children’s Privacy

Our Site is not intended for use by children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will promptly delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.